We process and ship orders within 3-10 business days (Monday-Friday), excluding holidays. The processing and shipping times depend on the items you are ordering. ShopExpress is not responsible for conditions beyond our control such as severe weather, service interruptions, etc. that can alter the date of delivery.
If you are ordering multiple pieces please note your order will be shipped together. Include the processing timelines above to your shipping times for a delivery estimate.
We focus on the items get delivered to our customers as quickly as possible. Normally, you will receive your order in 6-24 business days once order is placed.
Note: Please note that once your order is on its way, we are unable to change the shipping address.
Receiving time = processing time + shipping time
1) Processing time: 1-10 working days
2) Shipping time: 15-45 working days
We do our best to ensure the timely delivery of all orders, please bear in mind that we are only provided with an estimated delivery date from our carriers. On a rare occasion, your order can arrive outside of the estimated timeframe.
LOST PACKAGES POLICY
If your package seems to be lost in transit, please reach out to our email firstname.lastname@example.org for assistance.
If your package is marked as delivered, please reach out to the carrier for assistance first in finding it. If the carrier does not have information on your package please reach out to Contact Us for further assistance.